Contact Us

Contact Us – CarsCartel

At CarsCartel, your satisfaction and trust matter the most. Whether you're looking for order support, bulk purchases, product questions, or need help with a return—our team is here for you.

We believe in clear, responsive, and accountable customer service.

 

 

 

📞 Customer Support

Phone/WhatsApp Support:
+91 77779 84270
+91 90542 48899

🕒 Available: Monday to Saturday – 10:00 AM to 5:00 PM
📅 Closed on Sundays & Public Holidays

For quick help, please have your order ID or tracking number ready.

 

 

📧 Email Support

General Queries / Order Support / Returns:
📩 carcartel9911@gmail.com
We typically respond within 24–48 business hours.

 

 

 

🏢 Office Address

Registered Office:
CarsCartel
67, Vanmali Park Society,
Punagam, Choryasi, Surat, Gujarat – 395010

Support Office (Alternate Location):
Mini-Bazar, Surat – 395006, Gujarat, India

 

 

 

 

🚚 Order Tracking & Issues

Already placed an order?

  • You will receive a tracking ID via Email/SMS once your order is shipped.

  • You can track your delivery status using the courier partner’s official tracking page.

📦 For issues like delays, damages, or wrong item received, contact us within 3 days of delivery with photo/video proof.

 

 

 

📍 Visit Us (by appointment only)

While we primarily operate online, local visitors may request in-person meetings or order pickups by scheduling an appointment through our support team.